Scan-to-report ticketing on every game, income logged per game, and technicians who can work any location that invites them — all in one place.
Free for one location, always. Premium is free while we're in beta — no credit card required.
These are the core features of PinFixIt, built for operators, owners, and technicians. Every feature is free to use during the beta, and Premium features will be free for beta users when we launch. Let us know if you have a feature request!
Log an issue, assign a tech, and track its updates from any device.
Print a QR code and stick it right on the cabinet. Customers scan it and report a problem in seconds — no app, no login.
Technicians join for free — a location owner invites them, and they're in. One login carries across every location that's invited them, so a tech is never tied to just one roof to do the job.
Log collections at the game level so owners always know exactly what each game is earning.
For new customers, we offer a seamless integration of your games via CSV or previous Matchplay tournaments.
Invite our bot into your server and it builds a live repair forum — users can submit a ticket on Discord with /ticket, and every open issue visible at a glance.
One location with ticket management, QR code issue reporting is free. Premium allows up to 3 locations, per-game income tracking and access to the Discord bot.
$0 forever
For a single location run by one owner.
Free only during beta
For operators running a few rooms as a business.
Technicians do not require a subscription of their own.
Yes — we're in open beta and shipping based on community feedback. Every feature, including everything in Premium, is free to use while the beta runs, no credit card required. When we're ready to end the beta, we'll give existing accounts plenty of notice before Premium pricing applies. The Free plan stays free after that.
Free covers one location with a single owner account — ticket management, QR code issue reporting, game import, and unlimited free technicians. Premium adds up to 3 locations (can increase via email), per-game income tracking, and the Discord bot. Premium is free during the beta, and we'll set its price with beta feedback before charging.
Pinball management software is a tool route operators use to run their games like a business — logging service tickets per game, tracking income and collections per game, and giving technicians the right access at each location — instead of juggling spreadsheets, text threads, and sticky notes.
Both. PinFixIt is built pinball-first, since that's where per-game ticketing and collections matter most, but every feature — ticketing, income tracking, technician access, and QR code issue reporting — works the same for arcade, redemption machines, and other coin-op equipment. Plenty of operators run mixed floors of pinball and arcade games through it.
Every game gets a printable QR code. Stick it on the cabinet, and when something's off, a customer scans it and reports the problem in seconds — no app to download, no account to create. The report drops straight into that game's ticket queue so the operator hears about it fast, often before a staff member even notices.
A location owner invites a technician directly, and the technician joins for free — no subscription of their own required. The owner keeps billing on their own account, and the technician is cleared to work that floor's tickets right away. The same login carries across every location that's invited them, even ones run by a completely different owner, so a technician is never tied to a single company to do the job.
No. PinFixIt runs in the browser on any device. Try the live demo — no account required.
Spin up a free demo and poke around with no obligation. Or, if you have feedback, we'd love to hear from you.