Scan-to-report ticketing on every game, income logged per game, and technicians who can work any location that invites them — all in one place.
No fluff, no bloat — just the tools that keep games running and money accounted for.
Log an issue, assign a tech, and track its updates from any device.
Print a QR code and stick it right on the cabinet. Customers scan it and report a problem in seconds — no app, no login.
Technicians join for free — a location owner invites them, and they're in. One login carries across every location that's invited them, so a tech is never tied to just one roof to do the job.
Log collections at the game level so owners always know exactly what each game is earning.
For new customers, we offer a seamless integration of your games via CSV or previous Matchplay tournaments.
Pinball management software is a tool route operators use to run their games like a business — logging service tickets per game, tracking income and collections per game, and giving technicians the right access at each location — instead of juggling spreadsheets, text threads, and sticky notes.
Both. PinFixIt is built pinball-first, since that's where per-game ticketing and collections matter most, but every feature — ticketing, income tracking, technician access, and QR code issue reporting — works the same for arcade cabinets, redemption machines, and other coin-op equipment. Plenty of operators run mixed floors of pinball and arcade games through it.
Every game gets a printable QR code. Stick it on the cabinet, and when something's off, a customer scans it and reports the problem in seconds — no app to download, no account to create. The report drops straight into that game's ticket queue so the operator hears about it fast, often before a staff member even notices.
A location owner invites a technician directly, and the technician joins for free — no subscription of their own required. The owner keeps billing on their own account, and the technician is cleared to work that floor's tickets right away. The same login carries across every location that's invited them, even ones run by a completely different owner, so a technician is never tied to a single company to do the job.
No. PinFixIt runs in the browser on any device. Try the live demo — no account required.
PinFixIt is still early. Kick the tires, break something, and tell us what you'd want next — no account required to try it, and we read every email.
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