PinFixIt Beta Join the Beta
Pinball & Arcade Management Software

Run your pinball location like a business, not a hobby.

Scan-to-report ticketing on every game, income logged per game, and technicians who can work any location that invites them — all in one place. We're in beta and building this in the open, so early feedback shapes what ships next.

Free to use while we're in beta. No credit card required.

Everything a pinball & arcade operator actually needs

No fluff, no bloat — just the tools that keep games running and money accounted for.

Ticket Management

Log an issue, assign a tech, and track its updates from any device.

QR Code Reporting

Print a QR code and stick it right on the cabinet. Customers scan it and report a problem in seconds — no app, no login.

Technician Support

Technicians join for free — a location owner invites them, and they're in. One login carries across every location that's invited them, so a tech is never tied to just one roof to do the job.

Income Tracking

Log collections at the game level so owners always know exactly what each game is earning.

Integration

For new customers, we offer a seamless integration of your games via CSV or previous Matchplay tournaments.

Discord Bot

Invite our bot into your server and it builds a live repair forum — users can submit a ticket on Discord with /ticket, and every open issue visible at a glance.

Simple, honest pricing

One plan for the location owner. Every technician you invite rides along for free.

Premium Plan

Free in beta

$14.99 / month

Free while PinFixIt is in beta. Location owner will have to opt-in after the beta ends.

  • Unlimited games across every location you run
  • Ticket management with QR code issue reporting
  • Income tracking logged at the game level
  • Invite unlimited technicians — free, always
  • Discord bot integration

🧰 Technicians join for free — no subscription of their own, ever.

🧪 We're in beta — it's free

Every feature above is free to use while the beta runs, no credit card required. We'll give plenty of notice before we close the beta and start charging, which is opt-in based for location owners.

Technicians will never pay for their own subscription, even after the beta ends.

Pinball management software, built for business owners, enthusiasts and technicians.

Is PinFixIt still in beta? What does that mean for me?

Yes — we're in open beta and shipping based on what operators tell us. Every feature is free to use while the beta runs, technicians included, no credit card required. When we're ready to end the beta, we'll give existing accounts plenty of notice before Premium Plan pricing applies.

What is pinball management software?

Pinball management software is a tool route operators use to run their games like a business — logging service tickets per game, tracking income and collections per game, and giving technicians the right access at each location — instead of juggling spreadsheets, text threads, and sticky notes.

Does PinFixIt work for arcade games too, or just pinball?

Both. PinFixIt is built pinball-first, since that's where per-game ticketing and collections matter most, but every feature — ticketing, income tracking, technician access, and QR code issue reporting — works the same for arcade cabinets, redemption machines, and other coin-op equipment. Plenty of operators run mixed floors of pinball and arcade games through it.

How does QR code issue reporting work?

Every game gets a printable QR code. Stick it on the cabinet, and when something's off, a customer scans it and reports the problem in seconds — no app to download, no account to create. The report drops straight into that game's ticket queue so the operator hears about it fast, often before a staff member even notices.

How do technicians get access to a location?

A location owner invites a technician directly, and the technician joins for free — no subscription of their own required. The owner keeps billing on their own account, and the technician is cleared to work that floor's tickets right away. The same login carries across every location that's invited them, even ones run by a completely different owner, so a technician is never tied to a single company to do the job.

Do I need to install anything to use it?

No. PinFixIt runs in the browser on any device. Try the live demo — no account required.

Not ready to commit?

Spin up a free demo and poke around with sample games and tickets already loaded — no account required. We're in beta and building this in the open, so if something's off or missing, tell us. We read every email.